Account

Billing & plans

Plans are priced by how many lines (gateways) you connect. Paid plans include unlimited messages.
Workspace owners Last updated October 12, 2026

Plans

PlanPriceConnected linesWorkspacesMessages
Free$011100 / month
Starter$37 / month21Unlimited
Pro$97 / monthUp to 1010Unlimited
Grow$297 / monthUp to 40UnlimitedUnlimited

All plans include SMS, WhatsApp, and iMessage. Need more than 40 lines or custom terms? Contact sales. Current prices are always on the pricing page.

How lines are counted

You connectCounts as
One Android SIM1 line
One WhatsApp number1 line
One Mac iMessage account1 line
The same phone number on SMS and WhatsApp1 line
If you go over your plan’s limit, the extra lines are disabled until you upgrade or remove some.
1

Open Billing

  1. Click Billing & Plans in the sidebar.
  2. You’ll see your current plan, usage, the plan options, and payment and invoice settings.
Billing page with current plan, usage, plans, payment method and invoices
Billing page with current plan, usage, plans, payment method and invoices
2

Upgrade or change plan

  1. Pick a plan under the plan options and click its button (for example Upgrade).
  2. Check the amount shown. Upgrades are prorated: you pay the difference for the rest of the month.
  3. Confirm.

Moving to a smaller plan asks for a short reason. If you have more lines connected than the new plan allows, remove some first (Manage devices).

Choosing a new plan, seeing the prorated amount, and confirming
Choosing a new plan, seeing the prorated amount, and confirming
3

Update your card

  1. On the Billing page, go to Manage → Payment method.
  2. Click Update Payment, enter the new card, and save.

Payments are handled securely by Stripe. All major credit and debit cards are accepted.

4

Download invoices

  1. On the Billing page, go to Invoices.
  2. Click PDF next to the invoice you need.

FAQ

How does billing work?

Plans are billed monthly on the same date each month, charged automatically to your card.

What happens when I hit the Free plan limit?

The Free plan includes 100 messages per month across all channels. Upgrade to any paid plan for unlimited messages.

How do I cancel?

Click Contact support on the Billing page, or email support@infinireach.io. Your plan stays active until the end of the period you’ve paid for.

Do carrier costs still apply?

Yes. Messages go out through your own SIMs and accounts, so your phone plan’s costs and limits still apply.

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