How-to guides

Step-by-step help for workspace admins and operators: Do Not Disturb and opt-out keywords, device send limits, scheduled status, and queues.

How this differs from Guides

Editorial Guides focus on strategy and context (for example, integrations and positioning). These pages are product documentation: exact places to click in the dashboard and what each setting does.

New to InfiniReach? Start with Getting started, then return here for DND, limits, send windows, and related operator tasks.

Do Not Disturb & keyword opt-out

STOP-style keywords on SMS and WhatsApp, per-device and per-instance toggles, mirror DND to GoHighLevel, and manage DND from Contacts and Conversations.

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Daily limits, send windows & queue

Set per-SIM daily caps and optional business-hours send windows on each device. Pause the queue, view depth per slot, and flush when needed.

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Scheduled messages in the UI

Learn what "scheduled" means for outbound SMS, how it differs from a send window vs daily limit hold, and where to see explanations in Messages and Conversations.

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